By MBH IT PRO | Tech Tips & Troubleshooting
Running a small business is hard enough—your technology shouldn’t make it harder. But for many small companies, IT issues are a daily struggle that slows productivity, increases stress, and costs money.
At MBH IT PRO, we specialize in helping small businesses solve tech problems before they become disasters. Here are the 10 most common IT issues we see (and how to fix them fast).
1. Slow Computers and Devices
The Problem: Over time, computers get bogged down with junk files, bloated software, and outdated hardware.
The Fix:
- Uninstall unnecessary programs
- Upgrade to SSD drives and boost RAM
- Perform regular system cleanups and updates
🔧 Need faster performance? Contact MBH IT PRO for a system tune-up.
2. Email Syncing or Crashing Issues
The Problem: Outlook won’t load. Gmail is out of sync. Email is vital—and it needs to work.
The Fix:
- Re-add the account and check IMAP/SMTP settings
- Clear app cache and update the software
- Switch to Microsoft 365 for better business integration
📬 Check out our comparison: Microsoft 365 vs Google Workspace
3. Spotty Wi-Fi and Network Drops
The Problem: Nothing kills momentum like a dropped Zoom call or a slow upload.
The Fix:
- Upgrade to business-grade routers and switches
- Install a mesh network to eliminate dead zones
- Secure your network with proper firewall configuration
🌐 Ask MBH IT PRO about a custom Wi-Fi solution for your office.
4. Outdated Software or Operating Systems
The Problem: Running legacy software increases crash risk—and opens up major security holes.
The Fix:
- Audit devices using software inventory tools
- Enable automatic updates where safe
- Upgrade to supported apps with active security patches
🚨 Outdated software is a hacker’s playground. Don’t risk it.
5. Malware, Ransomware & Viruses
The Problem: Cyber threats are growing, and SMBs are often soft targets.
The Fix:
- Install advanced anti-malware and antivirus tools
- Enable regular scans and auto-updates
- Train employees to recognize phishing and suspicious links
🔒 Explore our Cybersecurity Services to protect your business.
6. Poor or No Data Backup Strategy
The Problem: Accidental deletions, hardware failures, or ransomware can wipe years of critical data in seconds.
The Fix:
- Use automatic, encrypted cloud backups
- Keep an offsite or disconnected copy for disaster recovery
- Test your recovery process regularly
7. Printer Problems and Driver Conflicts
The Problem: Printers act up when you need them most—and driver issues make it worse.
The Fix:
- Remove and reinstall drivers
- Use universal printer software when possible
- Consider going paperless with e-signatures and PDFs
8. Password Chaos and Security Gaps
The Problem: Employees reusing passwords or writing them down leaves your systems vulnerable.
The Fix:
- Implement a password manager (Bitwarden, 1Password, etc.)
- Enforce strong password policies
- Use multi-factor authentication (MFA)
9. Shadow IT: Unauthorized Software Use
The Problem: Employees using unapproved tools or apps can create security gaps and data silos.
The Fix:
- Run audits to detect non-approved software
- Provide secure alternatives and clear app policies
- Train staff on risks and compliance
🧠 We’ll help clean up rogue software and keep your systems aligned.
10. No Dedicated IT Support
The Problem: You’re wasting hours Googling fixes instead of growing your business.
The Fix:
- Hire an experienced IT partner like MBH IT PRO
- Get access to expert helpdesk, monitoring, and planning
- Leverage a vCIO (virtual CIO) for strategic IT direction